Workforce Performance Solutions Staff

Our core clinical staff members are selected because of their expertise and experience in providing quality employee assistance programming services, consultations, training, and SAP services. Our training and support staff members understand that quality customer service is our first priority and we all work closely to ensure that all services are provided competently, thoroughly and in a timely manner. We additionally have our own network of hundreds of fully licensed and experienced EAP counselors conveniently located to the employers, employees, and household members we serve.  


Sheila Thibodeau
Sheila Thibodeau
Director of Operations

Sheila earned her MSW from the University of Maine at Orono and is licensed as a clinical social worker in Maine. Sheila has over 15 years of experience as a counselor and provides management/HR consultations, training, critical incident responses and direct service to clients.

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Denis Noonan
EAP Counselor

Denis earned his D.Min. at Andover Newton Theological School and his A.B. at Colgate University...

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Heidi Lively
LCSW – EAP Clinical Services Coordinator and EAP Counselor

Heidi received her Master’s Degree in Social Work with a clinical concentration from the University of New England.

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Kristen Haskell
Administrative Assistant

Kristen’s background is in the field of insurance where she worked as a Claims Support Specialist for many years.

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Contact Us

Sheila Thibodeau, LCSW, CCS, SAP qualified
Toll Free: 1.800.769.9819 - Direct: 207.973.7229
E-mail: sthibodeau@emhs.org


Workforce Performance Solutions
Corporate Office: 

470 Forest Ave., Ste. 305
Portland, ME 04101

Emails received from our website will be responded to as soon as possible during regular business hours. If you would like an immediate response you can call us at any time at 1.800.769.9819.  Remember that email is not confidential.  Thank you.