WPS Training Programs

140752779.jpgSome of our most popular!

Creating a Culture of Accountability

Principles of a Respectful Workplace

How to Prevent Sexual Harassment

Navigating the Waves of Change

How to Short-Circuit Stress

Effective Leadership 101

  • Six Elements of Effective Communication
  • The Art of Active Listening
  • Key Elements for Non-Defensive Communication
  • The Art of Having Difficult Conversations
  • Presentation Skills
Workplace Issues
  • Proven Principles for Winning Teams
  • Principles of a Respectful Workplace
  • How to Stop and Prevent Sexual Harassment
Sensitive Workplace Issue
  • How to Move From Conflict to Win/Win Solutions
  • How to Handle Anger — Yours and Others’
  • Tips to Deal with the Difficult Behavior of Others
  • Ways to Cope with Grief and Loss 
  • Generational Difference - Tips to Thrive
  • Violence in the Workplace Awareness
Customer Service
  • Proven Ways to Gain Customers for Life
  • Phone Power — Skills that Make a Difference
  • How to Raise the Bar to Service Excellence
  • Practical Tips to Handle Complaints & Angry Customers
  • The Magic of Balancing Work and Family
  • How to Short-Circuit Stress
  • Eldercare - Caring for Your Loved Ones
  • Domestic Abuse Awareness and Prevention
  • Smoking Cessation
  • How to Have and Project a Positive Attitude
  • Stress Management
  • Substance Abuse at Work - It’s Everyone’s Problem
Supervisory Skill Basics
  • Listen Up Leaders; the Buck Stops with You
  • Six Core Skill Sets for Effective Supervision
  • How to Manage Diverse Personalities and Styles
  • Practical Ways to Improve Employee Motivation
  • Conflict Management and Problem-Solving
  • Promoted, Now What?  Successful Transition Strategies for the New Supervisor
Performance Management
  • The Art of Giving Positive and Corrective Feedback
  • How to Deal with Disgruntled and Difficult Employees
  • Coaching for Success and Improved Performance
  • Performance Reviews - Best Practices for Success
Communication For Leaders
  • Six-Point Plan for Communicating Effectively
  • How to Mediate Conflict Between Coworkers
  • The Art of Having Difficult Conversations
  • The Magic of Productive Meetings
  • Problem Solving Techniques that Work
Workplace Dynamics For Leaders
  • Sexual Harassment — What Leaders Need to Know
  • How to Effectively Initiate Change in the Workplace
  • How to Mastermind a Respectful Workplace
  • Violence in the Workplace Protection Strategies
Substance Abuse at Work
  • Substance Abuse at Work – It’s Everyone’s Problem
  • Reasonable Cause DOT Drug & Alcohol Training
  • Reasonable Cause NON-DOT Drug & Alcohol Training
  • DER — Designated Employee Representative Training

Our trainings range from one hour workshops to day-long seminars and are custom designed to meet the needs of your team, department, or organization. 

For more information, including pricing and scheduling, please call: 1.800.769.9819

Contact Us

Sheila Thibodeau, LCSW, CCS, SAP qualified
Toll Free: 1.800.769.9819 - Direct: 207.973.7229
E-mail: sthibodeau@emhs.org

Workforce Performance Solutions
Corporate Office: 

470 Forest Ave., Ste. 305
Portland, ME 04101

Emails received from our website will be responded to as soon as possible during regular business hours. If you would like an immediate response you can call us at any time at 1.800.769.9819.  Remember that email is not confidential.  Thank you.